Problem with Quests

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Hello I just started yesterday and left off with about 6 quests in the main starting city. Today the launcher would crash when starting up the game so I looked at the forums where someone had posted to redownload everything. I did this and the game launched and boots up well but when I logged on all of the quests I had picked up are gone and I am not able to re get them. I also tried creating new characters and there are no quests in the game anymore.

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