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"Unknown Error" When trying to log in

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Q: What happened?

A: Trying to log in, I get an error ("Unknown Faliure reason please contact DBOUR team")

Q: For log purpose, when it happened?

A: 1741 PM Swedish time (GMT +1)

Q: How the bug happened?

A: When loggin in using client

Q: How we can reproduce?

A: Try to log in.  Since others seem to be able to log in without an issue there must be something about my account.

Q: Please, post a print or at last a video for we check and reproduce the error to fix it ASAP

A: https://imgur.com/a/uk2zSJL 

To finish this report, attatch the dbolog.txt which is located at your root installation

File not present (probably since I haven't logged in successfully)

Additional info: I'm a Pisces.

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Moved at support.

Server are only offline.

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